Terms and Conditions ("Terms")
Last Updated: 11 April 2022
PROTAKEDOWN PTE. LTD T/A PhishFort (“PhishFort
” refers to PhishFort’s website, which can be accessed at https://www.phishfort.com
” refers to PhishFort’s services which include:
- Our phishing and Intellectual Property (“IP
”) infringement monitoring and takedown offering;
- Placing an order for the takedown of a phishing incident or IP infringement through our Site;
- Request information or a follow-up communication with PhishFort’s team;
- Register on and make use of our online Dashboard.
” refers to PhishFort’s online customer dashboard found at https://dashboard.phishfort.com
I. INFORMATION WE COLLECT
We collect “Non-Personal Information”, “Personal Information” and “Company Information”. You directly provide us with most of the information we collect. We collect information and process information when you:
- Register on the Dashboard or place an order for any of our products or Services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our Site via your browser’s cookies.
- Complete our online contact form.
- Complete any enquiry or product form found on our Site.
PhishFort does not receive your data indirectly from third parties or other sources.
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
Personal Information is submitted by you when complete one of the forms on our Site, use our Services, or register on the Dashboard and includes the following:
- Your name
- Your email address
- Your phone number
- Your Credit Card information
Company Information is submitted by you when you apply to use some of our Services or register on the Dashboard, and includes:
- Company name
- Company registration number
- Company address
- Company website
- Company contact information
1. Information collected via Cookies
In an effort to improve the quality of your experience of the Site and Service, we track information provided to us by your browser or by our software application when you view or use the Site, Dashboard, or Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Site or Dashboard, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.PhishFort may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. You can set your browser not to accept cookies. Visit allaboutcookies.org to learn more about how to remove cookies from your browser. However, in a few cases, some of our Site features may not function as a result.
3. Children’s PrivacyThe Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at email@example.com.
II. HOW WE USE AND SHARE INFORMATION
III. HOW WE PROTECT INFORMATION
PhishFort securely stores your data on the Google Cloud Platform (“GCP”) and/or Amazon AWS. We encourage you to read about their data protection practices here: GCP - https://cloud.google.com/terms/data-processing-termsAmazon AWS - https://aws.amazon.com/agreement/We implement security measures designed to protect your information from unauthorized access. Your Dashboard account is protected by your account password, and two-factor authentication and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Site, Service, or Dashboard you acknowledge that you understand and agree to assume these risks.PhishFort will keep your information only for the period in which we provide our Services. Once this time period has expired, we will delete your data by deleting your user account and Dashboard client. We do not store cookies for longer than 24hours after which time all collected information is deleted. Any evidence uploaded to the Dashboard for purposes of conducting a takedown is securely stored on the GCP for an indefinite period.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
PhishFort would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access. You have the right to request PhishFort for copies of your personal data. We may charge you a small fee for this service.
The right to rectification. You have the right to request that PhishFort correct any information you believe is inaccurate. You also have the right to request PhishFort to complete the information you believe is incomplete.
The right to erasure. You have the right to request that PhishFort erase your personal data, under certain conditions.
The right to restrict processing. You have the right to request that PhishFort restrict the processing of your personal data, under certain conditions.
The right to object to processing. You have the right to object to PhishFort’s processing of your personal data, under certain conditions.
The right to data portability. You have the right to request that PhishFort transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org
V. LINKS TO OTHER WEBSITES
VII. CONTACT US
PROTAKEDOWN PTE. LTD T/A PhishFort, 160 Robinson Road, #14-04 Singapore Business Federation Centre (068914)